As the Open Enrollment Period kicks off, the demand for insurance plans is skyrocketing, and millions of Americans are actively seeking the right coverage. This surge creates a golden opportunity for affiliates to step in and make a difference. But in a competitive market like this, how can you stand out and drive real results? The answer lies in leveraging Pay-Per-Call (PPC) campaigns, streamlining the buyer’s journey, and ensuring direct connections between high-intent prospects and insurance providers.
By facilitating real-time conversations, PPC campaigns help affiliates build trust, deliver qualified leads, and drive higher conversion rates. Additionally, focusing on value-driven messaging and seamless interactions sets you apart from the competition. In this blog, we will discuss proven tips to boost ROI with Pay Per Call campaigns to leverage the open enrollment period.
Effective Strategies to Maximize ROI with PPC
1. Targeting High-Value Leads
There is a high number of users looking to sign up for an insurance plan. Among these potential buyers targeting the high-value leads offers a greater chance of converting into prospects. Leveraging Lead Scoring allows affiliates to assign scores to leads generated depending on the quality of the call. The factors defining the quality of the call can be geographical location, engagement history, and length of the call. These scores will help affiliates in prioritizing high-value leads. In addition, utilizing the specific state enrollment days to target buyers and increase engagement through higher traffic. Geo-targeting allows affiliates to boost ROI by optimizing campaigns for regions with the highest enrollment rates.
2. IVR Systems
During the Open Enrollment Period, when the calls are on the rise and affiliates are working on a time crunch, attending to all the users is not possible. Prioritizing high-value users who have high chances of conversion becomes essential. Leveraging an Interactive Voice Response (IVR) System in PPC allows the user to go through a voice system. If the call qualifies them as a high-intent lead, they get connected to a live agent. This system saves affiliates time and improves conversion rates as only valuable leads reach them. Since insurance plans vary from region to region, IVR systems leverage demographics to direct calls and connect the user to the concerned department to get accurate information. This feature optimizes the user experience and increases conversion rates. IVR calls offer affiliates insight into user data through their responses, and call duration. This data can further be leveraged to optimize the keywords with high ROI and creatives based on the target audience characteristics to ensure higher conversion rates.
3. Retargeting Campaigns
During the Open Enrollment period, not all leads will directly convert into sales. Some will interact with the website but may wait to take the rest of the actions to complete the call. In such cases, it is beneficial to recapture those leads by reaching out to high-intent users on multiple touchpoints. Personalized messages aligned with the users’ enrollment stage to stay at the top during their browsing journey. Sometimes, the user needs assistance in completing the following steps; in such cases retargeting campaigns offer a higher likelihood of conversion.
4. Optimizing CTA
A well-crafted CTA during Open Enrollment can turn clicks into calls and calls into conversions. Create urgency, add value, and watch your ROI soar. To urge users to engage with a campaign, having an effective CTA ensures a greater ROI on PPC. Leveraging compelling CTAs to create a sense of immediacy within the user so they take action. To drive users’ impulse to make a call or click, adding value to the CTA with time-limited offers such as talking to an industry expert; First ten sign-ups will get a free handbook. Offering time-limited deals will urge the users to take action promptly.
5. Leveraging Drip Marketing
It is crucial to keep the leads engaged and involved during the enrollment days. To nurture leads affiliates send them automated and pre-recorded emails across multiple channels like SMS, Emails, or social media. The aim is to keep the user informed at all times. Educating users on topics such as policy changes in open enrollment, the best insurance plans of 2024 and answering FAQs to keep them updated. Attaching a compelling call to action in the messages to urge the high-intent users to make a call. Sending reminders and follow-ups a few days before the enrollment period closure can be promising in converting leads who might need a little nudge to complete the process.
Conclusion
Maximizing ROI during the Open Enrollment Period requires effective strategies that connect with high-intent users and guide them toward making informed decisions. Pay-Per-Call campaigns offer a unique advantage by providing direct, personalized communication with potential customers. By targeting high-value leads, utilizing retargeting and drip marketing, and optimizing CTAs, affiliates and advertisers can ensure their campaigns are positioned for success during this critical time.
These strategies not only improve engagement but also increase conversion rates. Targeting specific demographics and using tools like IVR systems allow affiliates to streamline calls, ensuring that high-quality leads are prioritized and efficiently converted. By keeping users engaged with timely, relevant messages and offering a sense of urgency, affiliates can drive action, boost trust, and ultimately maximize ROI during the Open Enrollment Period.